Report a problem

1Home
2Information
3Details
4Confirm
5Finish

Communication Typing

To facilitate the subsequent handling of your report, please help us categorize it as best as possible.


Personal Information

If you prefer not to provide your personal information, you can do so by indicating that you want the report to be anonymous.



Detailed Information

Describe in as much detail as possible the incident you wish to report, providing as much information as possible and attaching any evidence.

Drag files here or click to upload them.

    Image (png, jpg, gif), audio (wav, mp3), video (ogg, mp4, mov, avi, wmv, mpg, mpeg) or PDF document up to 20MB. Attention! If you submit your submission anonymously, please ensure that the attached files do not include any identifying information in the content or metadata.

    Confirmation

    As the last step in the process, you must enter a secret key that only you will know. This key, along with the identification code that we will provide your's at the end will be the only means to follow the progress of your communication


    Finish

    You have now entered all the necessary information to begin the complaint management process.

    The information is ready to begin the process of determining responsibility. The reported persons or events will be investigated, and the resulting actions will be taken.

    The complainant agrees to the veracity of the information provided in this complaint. Otherwise, the company reserves the right to initiate legal action against you.

    This is the last form in the process. Clicking Send will initiate the investigation. Your complaint will be resolved within a maximum of 3 months and will be reflected on the platform.