Cookies Policy

1. INTRODUCTION

At Grup Living, like most websites, we use cookies on our website canaldenuncias.grupliving.com (hereinafter, the "Website") to improve the user experience.

On the first visit to our Website, the user is informed that this Website uses cookies that store and retrieve information when browsing, as well as this Cookies Policy. On future visits, you can consult our policy at any time at the bottom of the Website "Cookies Policy". By registering on the Website and/or simply browsing, you are consenting to the installation of the cookies that we inform you about in this "Cookies Policy" (unless you have modified your browser settings to reject cookies).

Below, you will find information on what "cookies" are, what type of cookies Grup Living uses, how you can block or delete cookies in your browser, user consent and changes to this Cookie Policy.

2. WHAT ARE COOKIES?

A cookie is any type of data storage and retrieval device used on a user's terminal equipment for the purpose of storing information and retrieving information already stored, as established in Article 22.2 of Law 34/2002, of July 11, on information society services and electronic commerce (LSSI).

This platform uses cookies and/or similar technologies that store and retrieve information while browsing. In general, these technologies can serve very diverse purposes, such as recognizing you as a user, obtaining information about your browsing habits, or customizing the way content is displayed.

Cookies are essential for the operation of the internet, providing countless advantages in the provision of interactive services, facilitating navigation and interaction. Cookies cannot harm the computer and keeping them enabled helps identify and resolve potential errors. .

3. TYPES OF COOKIES

Below, cookies are classified according to a series of categories. However, it should be noted that the same cookie may be included in more than one category.

3.1. Depending on the entity that manages them:

a) First-party cookies: are those that are sent to the device and managed exclusively by us for the best functioning of Grup Living. The information collected is used to improve the quality of our service and your user experience.

b) Third-party cookies: are those deposited by a server from another domain, with the authorization of the website that the user is visiting (for example, when clicking on social media buttons or watching videos hosted on another website or application). We cannot access data stored in cookies from other websites or applications when the user browses those websites or applications.

3.2. Depending on the purpose of the cookie

a) Technical cookies: are those that allow the user to navigate through a website, platform or application and use the different options or services that exist, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carry out the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store content for the dissemination of videos or sound or share content through social networks.

b) Preference or customization cookies: are those that allow information to be remembered so that the user accesses the service with certain characteristics that may differentiate their experience from that of other users, such as the language, the number of results to display when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which they access the service, etc.

c) Analysis cookies: are those that allow the person responsible for them to monitor and analyze the behavior of the users of the platform to which they are linked, including the quantification of the impacts of the advertisements. The information collected through this type of cookies is used to measure the activity of the websites, application or platform, to introduce improvements based on the analysis of the usage data made by users of the service.

d) Behavioral advertising cookies: are those that store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

3.3. Depending on the period of time they remain active:

a) Session cookies: are temporary files that remain in the browser's cookie history until the Website or applications are abandoned, so they are not recorded on the hard drive of the user's computer or mobile device. They are generally used to store information that is only needed to provide the service requested by the user on a single occasion and disappear at the end of the session.

b) Persistent cookies: These are those in which the data remains stored on the terminal and can be accessed and processed for a period defined by the person responsible for the cookie. Despite its name, a persistent cookie has a specific expiration date. The cookie will stop working after that date. They are generally used to facilitate the different services offered by websites and applications.

4. WHAT TYPE OF COOKIES DO WE USE?

This platform uses different cookies to make browsing more efficient. In no case do these cookies provide personal data by themselves and they are not used for the collection of the same.

In any case, you can make any changes to the configuration of the cookies used, through the following cookie settings:

Strictly necessary cookies:These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Preference or personalization cookies:These cookies allow information to be remembered so that the user accesses the service with certain characteristics that may differentiate their experience from that of other users, such as the language, the number of results to display when the user performs a search, appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which they access the service, etc.
Analytics cookies:These cookies allow the person responsible for them to monitor and analyze the behavior of the users of the platform to which they are linked, including the quantification of the impacts of the advertisements.
Behavioral advertising cookies:These cookies store information on user behavior obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

Below, the type of cookies used by the platform is indicated, along with information about their controller (Grup Living or third parties), purpose, function and duration (retention period):

Name Type ResponsiblePurposeDuration
Name: _gaType:AnalysisController:Google AnalyticsPurpose:Registers a unique ID to generate statistical data on how the visitor uses the website.Duration:2 years
Name:_gidType:AnalysisController:Google Analytics Purpose:Registers a unique ID that is used to generate statistical data on how the visitor uses the website.Duration:1 day

For more information Regarding third-party cookies, the User may visit:

- Google Analytics: https://policies.google.com/privacy
- Hozgar: https://hotjar.com/legal/policies/ privacy
- Hubspot: https://legal.hubspot.com/ es/privacy-policy

Neither this Site nor its legal representatives are responsible for the content or the veracity of the data protection policies that may be held by third parties mentioned in this Cookie Policy. Web browsers are the tools responsible for storing cookies, and this site must exercise users right to delete or deactivate them. Neither this Site nor its legal representatives can guarantee the correct or incorrect handling of cookies by browsers. In some cases, it is necessary to install cookies so that the browser does not forget your decision not to accept them.

5. HOW CAN I BLOCK OR DELETE COOKIES?

The user can block or disable cookies through their browser settings and our control panel. If you block or disable them, you can continue to use our Website and our Platform, although the use of some of the services may be limited and therefore your experience on our platform less satisfactory.

If you wish to revoke your consent regarding our cookie policy, you will have to delete them through your internet browser settings. You can find how to delete them by following the links below:

- Cookie Settings for Chrome
- Cookie Settings for Firefox
- Cookie Settings for Internet Explorer
- Cookie Settings for Safari

Furthermore, if you do not want your data to be collected through Google Analytics, you can install a browser opt-out add-on. More information at this link.
We recommend that you review this policy each time you access our Website and our Platform, in order to be adequately informed of possible changes.

6. CONSENT

We inform you that we may use cookies on your device provided you have previously given your consent, except in cases where cookies are necessary for browsing the platform and providing services.

The User may revoke their previously granted consent to the installation of cookies at any time by deleting the cookies installed on their device by configuring their browser options, as indicated in the previous section. However, this may impact the functionality of the Website, the Platform or the applications used by the User, making the User experience less satisfactory.

7. CHANGES TO THE COOKIE POLICY

This Cookie Policy may be updated at any time based on the specific needs of the Website and the Platform and future legislative changes regarding privacy, with Grup Living reserving this exclusive right.

In the event of this modification, Grup Living will inform the user of the changes in question if they are significant for their privacy, so that the changes introduced can be reviewed in order to assess whether they are appropriately granted. In any case, if consent is required for the management of the cookie, the user will be asked for consent in accordance with the provisions of the data protection regulations in force at any given time.

For more information regarding the processing of your personal data, you can access our data protection policy, as well as the legal notice.